Terms of service

Last updated: September 17, 2026

TERMS OF USE AND CONDITIONS OF SALE

IMPORTANT: PLEASE CAREFULLY READ AND UNDERSTAND THESE TERMS OF SERVICE ("TERMS" OR "AGREEMENT") BEFORE ACCESSING, USING, OR PLACING AN ORDER THROUGH OUR WEBSITE. THESE TERMS CONTAIN AUTOMATIC RENEWAL TERMS (SECTION 9), DISCLAIMERS OF WARRANTIES AND LIMITATIONS OF LIABILITY (SECTIONS 17 AND 18), AND A BINDING ARBITRATION AGREEMENT AND CLASS ACTION WAIVER (SECTION 20). PLEASE PRINT AND RETAIN A COPY OF THIS AGREEMENT FOR YOUR RECORDS.

Your use of https://innaderm.com, including any sub-domains, affiliated websites, landing pages, and mobile applications (collectively, the "Website"), which are owned and operated by Celestiaventi LLC d/b/a InnaDerm ("InnaDerm," "we," "our," "us"), is governed by these Terms. We offer the Website, including all information, tools, products, and services available from the Website, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. By accessing, using, or placing an order through the Website, you agree to these Terms. If you do not agree to these Terms in their entirety, you are not authorized to use the Website.

THIS AGREEMENT CONTAINS ARBITRATION AND CLASS ACTION WAIVER PROVISIONS THAT WAIVE YOUR RIGHT TO A COURT HEARING, RIGHT TO A JURY TRIAL, AND RIGHT TO PARTICIPATE IN A CLASS ACTION. ARBITRATION IS MANDATORY AND IS THE EXCLUSIVE REMEDY FOR ANY AND ALL DISPUTES UNLESS SPECIFIED IN SECTION 20 OR IF YOU OPT OUT. PLEASE REVIEW SECTION 20, WHICH DESCRIBES YOUR RIGHT TO OPT OUT.

You can review the most current version of these Terms at any time at https://innaderm.com/policies/terms-of-service. We may update, change, or replace any part of these Terms by posting changes to the Website. It is your responsibility to check this page periodically. YOUR CONTINUED USE OF OR ACCESS TO THE WEBSITE AFTER CHANGES ARE POSTED CONSTITUTES BINDING ACCEPTANCE OF THOSE CHANGES. The Terms in effect at the time you place an order govern that order.

1. Eligibility

You may not order products from the Website if you (a) do not agree to these Terms, (b) are not at least 18 years of age or the age of majority in your state or province of residence, or (c) are prohibited from accessing or using the Website or its products by applicable law. By using the Website, you represent that you have the legal capacity to enter into a binding contract with us.

2. Privacy

Our Privacy Policy, available at https://innaderm.com/policies/privacy-policy, is incorporated into these Terms by reference.

3. General Conditions and User Conduct

All aspects of the Website are protected by U.S. and international copyright, trademark, and other intellectual property laws. You do not acquire any ownership or other rights by downloading or using the Website or any material on it.

You agree not to use the Website or any products in any unlawful manner or for any unlawful purpose, including: (1) hacking or other digital or physical attacks on the Website; (2) publishing abusive, vulgar, obscene, or defamatory material; (3) soliciting others to perform or participate in unlawful acts; (4) violating any international, federal, state, or local law or regulation; (5) infringing our intellectual property rights or those of others; (6) harassing, abusing, defaming, intimidating, or discriminating against anyone; (7) submitting false or misleading information; (8) uploading or transmitting viruses or other malicious code; (9) collecting or tracking the personal information of others; (10) interfering with or circumventing the Website's security features; or (11) any other unlawful act.

We may terminate your access to the Website if we determine that you (1) do not comply with these Terms; (2) provide false, inaccurate, or incomplete information; (3) engage in conduct that harms our rights or interests; or (4) for any or no reason, without prior notice.

4. Products Sold for Personal Use Only

You represent that you are buying products for your own personal or household use only, and not for resale, redistribution, or export. Resale outside authorized channels can make a product materially different, which may affect safety, efficacy, or our ability to honor guarantees. We may limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

5. No Medical Advice; Accuracy of Information

The material on the Website is provided for general informational purposes only and is not intended as medical advice or as a substitute for advice from a qualified healthcare provider. The statements made on this Website have not been evaluated by the Food and Drug Administration. InnaDerm products are not intended to diagnose, treat, cure, or prevent any disease. Consult your healthcare provider before using any dietary supplement, especially if you are pregnant, nursing, taking medication, or have a medical condition.

InnaDerm does not guarantee that you will achieve any particular health, wellness, or skin result. Your results may vary depending on factors unique to you, such as your age, health, genetics, diet, and consistency of use.

While we try to provide accurate and current information, the Website may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate, at any time without prior notice (including after you have submitted your order). We have tried to display product colors and images accurately but cannot guarantee your screen's display will be accurate. The Website may contain historical information, which is provided for reference only; we have no obligation to update it.

6. Modifications to the Website and Prices

We may modify or discontinue the Website (or any part of it) without notice at any time, and we will not be liable to you or any third party for doing so. Product descriptions and prices are subject to change at any time without notice, at our sole discretion. Price changes apply only to orders placed after the change, except as described in Section 9 for subscriptions. Any offer on the Website is void where prohibited.

7. Order Placement and Acceptance

Your order is an offer to buy the products listed in it. All orders are subject to our acceptance. An order confirmation email does not by itself signify our acceptance, and we may accept or refuse any order for any reason, including suspected fraud, pricing or typographical errors, or product unavailability. We may limit or cancel quantities purchased per person, household, or order, including orders placed under the same customer account, payment method, or billing or shipping address. If we refuse or cancel an order after you have been charged, we will refund your original payment method. We are not liable for any losses or damages resulting from our refusal to fill an order. We may require additional information before processing any order.

8. Prices and Payment

Posted prices do not include taxes or, unless stated, shipping and handling charges, which are itemized at checkout and in your order confirmation.

By submitting payment information, you represent and agree that: (i) you are fully authorized to use that card or account; (ii) all payment information you provide is complete and accurate; (iii) you are responsible for any payment card fees; and (iv) sufficient funds exist to pay the amounts due. You authorize us to charge your payment method for products purchased, subscription renewals, shipping charges, applicable taxes, and any other disclosed fees.

We and our third-party payment providers may receive updated card information (such as new card numbers or expiration dates) from your card issuer and will update your account accordingly, including for subscription renewals. If you wish to opt out of this updating service, contact your card issuer.

We are not responsible for any fees or charges your bank or card issuer may apply. If your bank or card issuer reverses a charge, we may bill you directly and seek payment by another method, including a mailed statement.

9. Subscriptions, Automatic Renewal, and Cancellation

(a) Enrollment. Certain products are offered as a subscription. The subscription price, delivery and billing frequency, any first-order discount, and these renewal terms are shown before you complete your order.

(b) Automatic renewal. IF YOU PURCHASE A SUBSCRIPTION, YOU AUTHORIZE US TO AUTOMATICALLY CHARGE YOUR PAYMENT METHOD ON THE RECURRING SCHEDULE YOU SELECTED AT CHECKOUT (FOR EXAMPLE, EVERY 30 DAYS) AT THE THEN-CURRENT SUBSCRIPTION PRICE, PLUS APPLICABLE TAXES AND SHIPPING. YOUR SUBSCRIPTION WILL CONTINUE AND RENEW AUTOMATICALLY UNTIL YOU CANCEL. IF YOU DO NOT CANCEL AT LEAST FORTY-EIGHT (48) HOURS BEFORE YOUR NEXT SCHEDULED BILLING DATE, YOUR SUBSCRIPTION WILL RENEW AND PAYMENT WILL BE PROCESSED AUTOMATICALLY.

(c) How to cancel. You may cancel at any time online through your account or the "Manage subscription" link in your order emails, or by emailing support@innaderm.com. Cancellation requests received less than 48 hours before a billing date take effect after that order is processed. Full details are in our Cancellation Policy, which is incorporated into these Terms by reference.

(d) Failed payments. If a recurring charge fails, you authorize us to retry the charge, and we may contact you for updated payment information and pause shipments until payment is received.

(e) Price changes. We will notify you before any change to your subscription price takes effect. Continuing your subscription after the change takes effect constitutes acceptance of the new price.

(f) Our rights. We may refuse to renew, or may cancel, any subscription in our sole discretion.

10. Shipping

Accurate shipping address and phone number information is required. We are not responsible for late, missing, or undeliverable shipments caused by incorrect shipping information you provide. If you made a mistake with your order or wish to cancel a one-time order before it ships, email support@innaderm.com as soon as possible; we cannot guarantee we will be able to change or cancel it. Shipping and delivery dates are estimates only and are not guaranteed. See our Shipping Policy for more details.

11. Title and Risk of Loss

Title and risk of loss pass to you when we transfer the products to the carrier. We are not liable for carrier delays.

12. Delivery Confirmation

Because many circumstances at your delivery address are beyond our control, you agree that delivery confirmation provided by the carrier is sufficient proof of delivery to the cardholder, even without a signature, including for purposes of resolving payment disputes and chargebacks.

13. Money-Back Guarantee

InnaDerm offers a 90-Day Money-Back Guarantee on your first order only (a one-time purchase or the first order of a subscription) purchased directly from innaderm.com. To request a refund, email support@innaderm.com with your order number within ninety (90) days of the carrier-confirmed delivery date of that order. Product returns are not required. The refund covers the product price paid for the first order; shipping and handling fees are non-refundable. The guarantee is available once per person, household, shipping address, and payment method. Subscription renewals and all orders after your first order are not eligible for a refund under any circumstances, except as required by law. When a refund is issued, any related subscription is cancelled. Approved refunds are issued to your original payment method. The full terms are in our Refund Policy, which is incorporated into these Terms by reference.

14. Free Replacement for Wrong, Damaged, or Missing Items

If any order arrives wrong, damaged, defective, tampered with, or with items missing, email support@innaderm.com within seven (7) days of the carrier-confirmed delivery date with your order number and a photo, and we will send a free replacement of the affected item. For orders after your first order, free replacement is your sole and exclusive remedy. Lost packages are handled as described in our Refund Policy.

15. Chargebacks and Payment Disputes

Before filing a chargeback or payment dispute, you agree to contact us at support@innaderm.com and give us a reasonable opportunity to resolve the issue directly. We may contest chargebacks and payment disputes, and may provide your order, delivery confirmation, checkout consent, subscription, and communication records to your card issuer or payment provider for that purpose. If you file a chargeback or payment dispute, the order is no longer eligible for the money-back guarantee or replacement, and we may cancel your subscriptions and refuse future orders. If a chargeback is decided in our favor or withdrawn, the original charge remains owed.

15A. Policy Abuse

We may refuse refunds, replacements, or future orders, and may cancel subscriptions, where we reasonably believe a customer has abused our policies, including by using multiple names, emails, accounts, addresses, or payment methods to claim the guarantee more than once, making repeated or unsupported damaged or missing claims, or reselling products.

16. Social Media

This section applies to everyone who interacts with our social media presence, including comments, feeds, and other content on Facebook, Instagram, TikTok, YouTube, Pinterest, X, or other third-party platforms we use ("Social Media Presence"). Those platforms are not controlled by us and have their own privacy policies and terms. Comments and opinions expressed by users are their own and do not reflect the opinions of InnaDerm, and we have no obligation to monitor or remove them. Report offensive or inappropriate content to the platform operator.

17. Disclaimer of Warranties

EXCEPT WHERE PROHIBITED BY LAW, THE WEBSITE AND ALL PRODUCTS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE EXPRESSLY DISCLAIM ANY REPRESENTATIONS AND WARRANTIES AS TO THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, AVAILABILITY, ACCURACY, OR COMPLETENESS OF ANY INFORMATION ON THE WEBSITE. WE DO NOT REPRESENT OR WARRANT THAT (A) OUR PRODUCTS, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED THROUGH THE WEBSITE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, OR (B) THE WEBSITE OR ITS SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

18. Limitation of Liability

EXCEPT WHERE PROHIBITED BY LAW, IN NO EVENT SHALL INNADERM, CELESTIAVENTI LLC, OR ANY OF THEIR OFFICERS, DIRECTORS, MEMBERS, MANAGERS, EMPLOYEES, INDEPENDENT CONTRACTORS, SERVICE PROVIDERS, SUPPLIERS, OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY OTHER DAMAGES, FEES, COSTS, OR CLAIMS ARISING FROM OR RELATED TO THESE TERMS, THE PRIVACY POLICY, THE PRODUCTS, OR YOUR OR A THIRD PARTY'S USE OR ATTEMPTED USE OF THE WEBSITE OR ANY PRODUCT, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS INCLUDES, WITHOUT LIMITATION, LOSS OF USE, LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, AND COST OF PROCUREMENT OF SUBSTITUTE PRODUCTS OR SERVICES, AND APPLIES UNDER ANY THEORY OF LIABILITY, WHETHER CONTRACT, TORT (INCLUDING NEGLIGENCE AND STRICT LIABILITY), WARRANTY, OR OTHERWISE.

IN NO EVENT WILL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, OR CAUSES OF ACTION EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE CLAIM AROSE OR, IF GREATER, ONE HUNDRED DOLLARS (USD $100.00).

CERTAIN JURISDICTIONS, INCLUDING NEW JERSEY, DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES OR THE DISCLAIMER OF IMPLIED WARRANTIES. IF YOU ARE IN SUCH A JURISDICTION, SECTIONS 17 AND 18 APPLY ONLY AS BROADLY AS PERMITTED BY YOUR JURISDICTION'S LAWS, AND ANY INVALID PORTION WILL NOT AFFECT THE VALIDITY OF THE REMAINING PORTIONS. IF YOU ARE LOCATED IN NEW JERSEY, THE LIMITATIONS IN THIS SECTION DO NOT APPLY TO YOU.

19. Governing Law

These Terms, and all matters arising out of or relating to them, are governed by the laws of the State of Wyoming, without giving effect to any choice or conflict of law rule that would cause the laws of any other jurisdiction to apply, except that Section 20 is governed by the Federal Arbitration Act. Subject to Section 20, any claim that is not subject to arbitration shall be brought exclusively in the state or federal courts located in Natrona County, Wyoming, and you consent to the personal jurisdiction of and venue in those courts.

Time limit to bring claims. TO THE FULLEST EXTENT PERMITTED BY LAW, ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS, THE WEBSITE, ANY PRODUCT, OR ANY SUBSCRIPTION MUST BE BROUGHT WITHIN ONE (1) YEAR AFTER THE CLAIM ARISES, OR IT IS PERMANENTLY BARRED.

20. Dispute Resolution by Mandatory Binding Arbitration and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

Informal resolution first. Before starting arbitration or any court action, you must send us a written Notice of Dispute by email to support@innaderm.com and by certified mail to Celestiaventi LLC d/b/a InnaDerm, Attn: Legal, 5830 E 2nd St, Ste 7000 #13678, Casper, WY 82609, including your full name, mailing address, the email used for your order, your order number, a description of the claim, and the specific relief you want. You and we agree to try in good faith to resolve the dispute for sixty (60) days after we receive the notice. Neither party may start arbitration or a court action before that period ends. Any statute of limitations is paused during this period.

(a) YOU AGREE THAT ANY DISPUTE OR CLAIM ARISING FROM OR RELATING TO THIS ARBITRATION PROVISION, INNADERM'S PRIVACY POLICY OR TERMS, INNADERM'S ADVERTISING OR MARKETING PRACTICES, ANY SUBSCRIPTION OR AUTOMATIC RENEWAL, OR INNADERM'S PRODUCTS OR SERVICES SHALL BE SUBMITTED TO BINDING, FINAL, AND CONFIDENTIAL ARBITRATION BEFORE A SINGLE ARBITRATOR ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION ("AAA") UNDER ITS CONSUMER ARBITRATION RULES. THIS ARBITRATION PROVISION SHALL BE GOVERNED BY THE FEDERAL ARBITRATION ACT ("FAA"), 9 U.S.C. §§ 1-16, AND THE ARBITRATOR SHALL BE BOUND BY ITS TERMS. THE ARBITRATOR SHALL HAVE THE EXCLUSIVE AND SOLE AUTHORITY TO DETERMINE WHETHER A DISPUTE OR CLAIM IS ARBITRABLE. THE ARBITRATOR SHALL FOLLOW THE SUBSTANTIVE LAW OF THE STATE OF WYOMING TO THE EXTENT CONSISTENT WITH THE FAA, AND MAY AWARD ALL REMEDIES AVAILABLE IN AN INDIVIDUAL LAWSUIT UNDER SUBSTANTIVE LAW, INCLUDING COMPENSATORY, STATUTORY, AND PUNITIVE DAMAGES, DECLARATORY, INJUNCTIVE, AND OTHER EQUITABLE RELIEF, INCLUDING PUBLIC INJUNCTIVE RELIEF, AND ATTORNEYS' FEES AND COSTS WHERE AVAILABLE UNDER APPLICABLE SUBSTANTIVE LAW. THE ARBITRATOR MAY ONLY RESOLVE DISPUTES BETWEEN YOU AND INNADERM AND MAY NOT CONSOLIDATE CLAIMS OR PROCEEDINGS WITHOUT INNADERM'S CONSENT. THE ARBITRATOR MAY NOT HEAR CLASS OR REPRESENTATIVE CLAIMS OR REQUESTS FOR RELIEF ON BEHALF OF OTHERS. IF A COURT OR ARBITRATOR DECIDES THAT ANY PART OF THIS AGREEMENT TO ARBITRATE CANNOT BE ENFORCED AS TO A PARTICULAR CLAIM OR REMEDY, THEN THAT CLAIM OR REMEDY (AND ONLY THAT CLAIM OR REMEDY) MUST BE BROUGHT IN COURT, AND ALL OTHER CLAIMS MUST BE ARBITRATED.

(b) EITHER PARTY MAY BRING AN INDIVIDUAL ACTION IN SMALL CLAIMS COURT FOR DISPUTES WITHIN THAT COURT'S JURISDICTION.

(c) NOTWITHSTANDING ANYTHING TO THE CONTRARY, YOU AGREE THAT INNADERM MAY BRING A CLAIM AGAINST YOU IN THE STATE OR FEDERAL COURTS LOCATED IN WYOMING FOR INJUNCTIVE RELIEF, EQUITABLE RELIEF, OR OTHERWISE ARISING FROM ANY ACTUAL OR POTENTIAL MISAPPROPRIATION OR INFRINGEMENT OF INNADERM'S INTELLECTUAL PROPERTY RIGHTS, AND YOU AGREE THAT VENUE IS PROPER AND THAT YOU ARE SUBJECT TO PERSONAL JURISDICTION THERE.

(d) UNLESS YOU TIMELY OPT OUT, YOU WILL NOT HAVE THE RIGHT TO: (A) HAVE A COURT OR JURY DECIDE YOUR DISPUTE OR CLAIM; (B) OBTAIN INFORMATION BEFORE THE HEARING TO THE SAME EXTENT AS IN COURT; (C) PARTICIPATE IN A CLASS ACTION IN COURT OR IN ARBITRATION, AS A CLASS REPRESENTATIVE, CLASS MEMBER, OR CLASS OPPONENT; (D) ACT AS A PRIVATE ATTORNEY GENERAL IN COURT OR IN ARBITRATION; OR (E) JOIN OR CONSOLIDATE YOUR DISPUTE OR CLAIM WITH THAT OF ANY OTHER PERSON. OTHER RIGHTS YOU WOULD HAVE IN COURT MAY ALSO NOT BE AVAILABLE IN ARBITRATION.

(e) MASS ARBITRATION. IF TWENTY-FIVE (25) OR MORE SIMILAR ARBITRATION DEMANDS ARE FILED AGAINST INNADERM WITHIN ONE HUNDRED EIGHTY (180) DAYS BY OR WITH THE ASSISTANCE OF THE SAME OR COORDINATED COUNSEL ("MASS ARBITRATION"), THE DEMANDS SHALL BE ADMINISTERED IN BATCHES OF NO MORE THAN FIFTY (50) CLAIMANTS, WITH ONE BATCH PROCEEDING AT A TIME AND ONE ARBITRATOR APPOINTED PER BATCH, AND NO FILING OR ADMINISTRATIVE FEES FOR A LATER BATCH SHALL BE DUE UNTIL THE PRIOR BATCH IS RESOLVED. STATUTES OF LIMITATION ARE PAUSED FOR CLAIMS WAITING IN A LATER BATCH. A COURT MAY ENFORCE THIS SUBSECTION.

(f) JURY TRIAL WAIVER. IF ANY DISPUTE PROCEEDS IN COURT RATHER THAN ARBITRATION, YOU AND INNADERM WAIVE THE RIGHT TO A JURY TRIAL TO THE FULLEST EXTENT PERMITTED BY LAW.

(g) OPT-OUT. YOU MAY OPT OUT OF THIS ARBITRATION AGREEMENT WITHIN THIRTY (30) DAYS OF THE DATE YOU FIRST PURCHASED A PRODUCT THROUGH THE WEBSITE BY SENDING A LETTER TO: CELESTIAVENTI LLC D/B/A INNADERM, ATTN: LEGAL, 5830 E 2ND ST, STE 7000 #13678, CASPER, WY 82609, STATING YOUR NAME, EMAIL, ORDER NUMBER, AND YOUR INTENT TO OPT OUT OF ARBITRATION. OPTING OUT DOES NOT AFFECT ANY OTHER PART OF THESE TERMS.

21. Indemnification

To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless InnaDerm and Celestiaventi LLC, and their parents, subsidiaries, affiliates, successors, members, managers, officers, agents, representatives, contractors, licensors, service providers, suppliers, and employees, from and against any claims, actions, losses, liabilities, damages, expenses, demands, and costs of any kind, including reasonable attorneys' fees, arising out of or related to (1) your breach of these Terms or the documents they incorporate by reference; (2) your breach of any representation or warranty in these Terms; or (3) your violation of any law or the rights of a third party.

22. Third-Party Websites and Links

The Website may include materials from third parties or links to third-party websites. We are not liable for any third-party materials or websites, or for any harm or damages related to purchases or other transactions made with third parties. Review third parties' policies before transacting with them, and direct questions about third-party products to that third party.

23. Testimonials, Reviews, and Other Submissions

We welcome your comments about our products. Anything you submit or post to the Website or provide to us, including photographs, testimonials, reviews, comments, ideas, and suggestions ("Submissions"), is non-confidential and non-proprietary, and you grant us a royalty-free, worldwide, perpetual, irrevocable, and transferable right to use, copy, distribute, display, publish, adapt, and create derivative works from your Submissions in any form and media, together with the name you submitted them under, including in advertising. You represent that your Submissions are true and accurate and do not infringe anyone's rights. Testimonials and reviews reflect individual experiences and do not represent the results every user will experience.

24. Intellectual Property; DMCA Notice

DMCA Notice. Send notices of claimed copyright infringement to support@innaderm.com. Your notice must include: (i) a description of the copyrighted work; (ii) a description of the infringing material and information sufficient for us to locate it; (iii) your contact information; (iv) a statement that you have a good-faith belief the use is not authorized by the copyright owner, its agent, or the law; (v) a statement, under penalty of perjury, that the information in your notice is accurate and that you are authorized to act on the copyright owner's behalf; and (vi) your physical or electronic signature. If we believe in good faith that posted material infringes, we will remove or disable access to it.

Ownership and License. All audio and video materials, images, photographs, articles, text, graphics, logos, designs, layouts, software, and other content on the Website ("Content") are owned by or licensed to InnaDerm and are protected by intellectual property laws. You may access and view the Content for personal, non-commercial purposes only. You may not copy, download, store, distribute, transmit, sell, license, modify, create derivative works from, or otherwise exploit any Content, or mirror any Content on another server, without our prior written consent.

Trademarks. The trademarks, service marks, and logos displayed on the Website are registered or unregistered trademarks of InnaDerm. Nothing on the Website grants any license to use them without our prior written consent.

25. Electronic Communications

You consent to receive communications from us electronically, including by email and by posting on the Website. All agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing.

26. Force Majeure

We will not be liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including acts of God, flood, fire, earthquake, governmental actions, war, terrorism, civil unrest, pandemic or epidemic, labor disputes, carrier restraints or delays, supply shortages, telecommunication breakdowns, or power outages.

27. Notices

To you. We may give you notice by email to the address you provided or by posting on the Website. Email notices are effective when sent; posted notices are effective when posted. It is your responsibility to keep your email address current.

To us. Send legal notices by certified mail or overnight courier to: Celestiaventi LLC d/b/a InnaDerm, Attn: Legal, 5830 E 2nd St, Ste 7000 #13678, Casper, WY 82609, with a copy to support@innaderm.com.

28. Assignment; No Waiver; No Third-Party Beneficiaries; Severability

You may not assign your rights or obligations under these Terms, and any attempt to do so is void. We may transfer our rights and obligations without notice, including in connection with a merger or sale of assets. Our failure to enforce any right or provision is not a waiver of it. These Terms do not confer any rights on anyone other than you. If any provision is found unlawful, void, or unenforceable, it will be enforced to the fullest extent permitted by law and the rest of these Terms will remain in effect.

29. Termination; Entire Agreement

These Terms remain in effect until terminated by you or us. You may terminate them by ceasing to use the Website and cancelling any active subscriptions. Sections 4, 5, 8, 9(d), 12, 13, 14, 15, 15A, and 17–28 survive termination, as do any obligations you incurred before termination. These Terms, our order confirmations, and the policies posted on the Website (including the Privacy Policy, Refund Policy, Cancellation Policy, and Shipping Policy) are the entire agreement between you and us and supersede any prior agreements. Any ambiguities will not be construed against the drafting party.

30. SMS Marketing & Consent

SMS/MMS MOBILE MESSAGE MARKETING PROGRAM TERMS AND CONDITIONS

We are offering a mobile messaging program (the “Program”), which you agree to use and participate in subject to these Mobile Messaging Terms and Conditions and Privacy Policy (the “Agreement”). By opting in to or participating in any of our Programs, you accept and agree to these terms and conditions, including, without limitation, your agreement to resolve any disputes with us through binding, individual-only arbitration, as detailed in the “Dispute Resolution” section below. This Agreement is limited to the program and is not intended to modify other Terms and Conditions or Privacy Policy that may govern the relationship between you and Us in other contexts.,The Program allows users to receive SMS/MMS mobile messages by affirmatively opting into the program, such as through online or application-based enrollment forms. Regardless of the opt-in method you utilized to join the Program, you agree that this Agreement applies to your participation in the program. By participating in the program, you agree to receive automated or prerecorded marketing mobile messages at the phone number associated with your opt-in, and you understand that consent is not required to make any purchase from Us. While you consent to receive messages sent using an autodialer, the foregoing shall not be interpreted to suggest or imply that any or all of Our mobile messages are sent using an automatic telephone dialing system (“ATDS” or “autodialer”).

If you do not wish to continue participating in the Program or no longer agree to this Agreement, you agree to reply STOP to any mobile text message from Us in order to opt out of the program. You may receive an additional mobile message confirming your decision to opt-out. You understand and agree that the foregoing options are the only reasonable methods of opting out. You understand and agree that attempting to opt out by texting other words or verbally requesting one of our team members to remove you from our list is not accounted for as a reasonable means of opting out.

You acknowledge that the message frequency is various and that consent is not a condition to purchase. The program involves recurring mobile messages, and additional mobile messages may be sent periodically based on your interaction with us.

You must have a wireless device of your own, be capable of two-way messaging, be using a participating wireless carrier, and be a wireless service subscriber with text messaging service. Not all cellular phone providers carry the necessary service to participate. Check your phone capabilities for specific text-messaging instructions.

You may not use or engage with the platform if you are under thirteen (13) years of age. If you use or engage with the platform and are between the ages of thirteen (13) and eighteen (18) years of age, you must have your parent’s or legal guardian’s permission to do so. By using or engaging with the platform, you acknowledge and agree that you are not under the age of thirteen (13) years, are between the ages of thirteen (13) and eighteen (18), and have your parent’s or legal guardian’s permission to use or engage with the platform, or are of adult age in your jurisdiction. By using or engaging with the platform, you also acknowledge and agree that you are permitted by your jurisdiction’s Applicable Law to use and/or engage with the Platform.

You warrant and represent to Us that you have all necessary rights, power, and authority to agree to these Terms and perform your obligations hereunder, and nothing contained in this Agreement or in the performance of such obligations will place you in breach of any other contract or obligation. The failure of either party to exercise in any respect any right provided for herein will not be deemed a waiver of any further rights hereunder. If any provision of this Agreement is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect and enforceable. Any new features, changes, updates, or improvements of the program shall be subject to this Agreement unless explicitly stated otherwise in writing. We reserve the right to change this Agreement from time to time. Any updates to this Agreement shall be communicated to you. You acknowledge your responsibility to review this Agreement from time to time and to be aware of any such changes. By continuing to participate in the program after any such changes, you accept this Agreement, as modified.

For any questions, you can contact us for more information about the program.

31. Contact Information

Questions about these Terms, your order, or your subscription:

support@innaderm.com Celestiaventi LLC d/b/a InnaDerm 5830 E 2nd St, Ste 7000 #13678, Casper, WY 82609